Auto Body Repair in Charlottesville, Virginia
Schedule An Appointment For Professional Repair Today
Established in 1982, Brown Collision Center is a leading provider for auto body repair in the Charlottesville, Virginia, area. With decades of experience under our belt, and as the largest shop in the area, our reputation is one we are fondly proud of. Bodywork isn’t just needed for after collisions, important though that may be. Hail storms, road debris, careless shoppers, and the simple passage of time can all take their toll on your vehicle. No matter what make and model you have, we’re equipped and ready to bring it back to showroom condition! We are collision-certified in all major brands, including Honda, Nissan, Subaru, Land Rover, Mercedes-Benz, Jeep, Mazda, and MINI, plus many more. Trust us when we say your vehicle is in safe and capable hands! Brown Collision Center specializes in auto body service and customer service. We are your right-hand when it comes to explaining our evaluations, our steps for repair, our price points, and communicating with insurance companies. Don’t forget that we also offer free shuttle service and concierge service, in addition to after-hours drop-off and pick-up, for your convenience!
Our Auto Body Repair Services
If your vehicle endures damage to the body, visit our collision repair center. Our body shop is skilled at repairing aesthetic damage, such as dents, scratches, and dings to the fenders, bumpers, and doors, as well as chips and cracks in the glass components. If needed, we can provide auto glass replacement for your vehicle. We also expertly perform structural repairs to the frame and suspension. Our specialized expertise extends to auto painting services, performed with our advanced collision color-matching technology, helping us find the perfect color match for your car. We’re an I-CAR certified facility, meaning we’re qualified to address repairs of any nature! It’s our job to make your vehicle look as good as it did when you first drove it off the lot. No matter what auto body repair job we perform, we offer a lifetime warranty with it—that’s how much we believe in ourselves and our workmanship. To boot, at the end of every job, we give your car a full and free wash and detailing!
Professional Repair Advisors And Bodywork Specialists
When you need auto body repair, Brown Collision Center is the answer! We employ professional estimators, repair specialists, auto glass technicians, and auto body painters to assess your vehicle’s condition, coordinate the necessary repairs, and ensure your car is restored to “like-new” condition. You can count on our talented team to not only readily identify all visible damage but also uncover hidden damage that may lead to problems if left unaddressed. We’re here with you through every step of the process. Whatever your automobile requires to return to its pre-accident condition, our collision body shop delivers. Visit us soon at 1590 Seminole Trail Charlottesville, VA 22901 in Charlottesville, Virginia. You can contact our team at (434) 984-8400 to learn more about our auto body repair services, technology, qualifications, and anything else! We are always happy to assist and address any questions you may have.
Brown Collision's Reviews:
Update: Called again, same story about not having any idea what the status on my car is or when it might be ready just the same excuses. When I tried to get more answers, Megan said she was just a receptionist and was not able to do more and hung up on me. STAY AWAY FROM THIS RUDE UNCARING COMPANY. Worst customer service in town and rude employees. Have been waiting on my car for two weeks. Was told this morning they have no idea what the status on my car is and no way to get a update. Promised to call me back today with a update. Called at 5 after not hearing anything and was told the same thing. When I said that was what I was told this morning, The lady said she would just hang up if I did not want to hear her excuse of reduced staff. No excuse for not being able to give a customer a status update on their car. If I ever get my car back, I will not be using Brown again.
Worst customer service in town and rude employees. Have been waiting on my car for two weeks. Was told this morning they have no idea what the status on my car is and no way to get a update. Promised to call me back today with a update. Called at 5 after not hearing anything and was told the same thing. When I said that was what I was told this morning, The lady said she would just hang up if I did not want to hear her excuse of reduced staff. No excuse for not being able to give a customer a status update on their car. If I ever get my car back, I will not be using Brown again.
I was not able to get my repair work done through this business, but I will say that they were super helpful when it came to seeing if my damaged vehicle could be repaired with them through my insurance. They took care of dealing with the insurance assessor and helped me get my rental car situation figured out while my claim was being processed. The people at the front desk are a pleasure to deal with, and I will certainly take future business to them.
Brown's collision was extremely professional fast and the staff was very courteous I am completely happy with the work they did on my car so they went above and beyond and even fixed a couple of scratches that were not on the list I would definitely recommend taking your car there whether it's through insurance or you're paying yourself they make you feel like they work for you and not the insurance company I would give them more stars but five is the most you can give
Wonderful customer service! You all take the stress out of what is normally a stressful process. Having your car out of commission is awful. Brown's Collision collaborated with my insurance flawlessly and my repairs were scheduled and completed in no time at all. I was kept up to date throughout the whole process. George Linday was great; he even made accommodations around my crazy work schedule, which is much appreciated as someone who works night shift. I am so grateful to you all! I will always refer your services to others.
I recently had some body repair on my truck. I want to thank those that were involved in the repair as I am extremely pleased with the craftsmanship. I also want to thank Christian, my liaison who kept me up to date with the repair. Due to covid19, parts were delayed which I totally understand. Christian was always professional, polite, and apologetic for the delay. He gave me multiple updates the entire time of which I really appreciated. I highly recommend Browns Collision for anyone that needs the great services they offer. Robbie Jenkins
The service and staff at Brown Collision was super friendly and helpful in the repairs for my vehicle. They worked very well with Geico to ensure everything went smoothly and quickly. Amanda was super helpful and kept me updated with phone calls every step of the way. The repairs were A+ and so was the staff and service. Definitely recommend. Thanks again.
Honestly, I will never use brown collision again. I got rear ended and needed a new trunk and rear bumper. While the repair itself was done well, they were not on schedule and they did an AWFUL job painting. They’re “20 year veteran tech” couldn’t catch the mistakes he left on my new car.
This place knows their stuff! I was skeptical at first because of the bad reviews but let's be honest most people who are happy about their service do not post a review and those who are upset do. I had not been in an accident in awhile but the staff was able to help me through the process, even giving me a free ride back to louisa! (45 minute drive) Very thankful that I have a reliable body shop to go to. Highly recommend!
Christian and the staff at Brown Collision Center were amazing! They checked me in, helped me with my insurance agent, helped with a rental car, kept me informed every step of the way as they repaired my car in a timely manor. The job itself was flawless, my car looks better than before my accident. Thank you very much!!