Auto Body Repair in Charlottesville, Virginia

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Established in 1982, Brown Collision Center is a leading provider for auto body repair in the Charlottesville, Virginia, area. With decades of experience under our belt, and as the largest shop in the area, our reputation is one we are fondly proud of. Bodywork isn’t just needed for after collisions, important though that may be. Hail storms, road debris, careless shoppers, and the simple passage of time can all take their toll on your vehicle. No matter what make and model you have, we’re equipped and ready to bring it back to showroom condition! We are collision-certified in all major brands, including Honda, Nissan, Subaru, Land Rover, Mercedes-Benz, Jeep, Mazda, and MINI, plus many more. Trust us when we say your vehicle is in safe and capable hands! Brown Collision Center specializes in auto body service and customer service. We are your right-hand when it comes to explaining our evaluations, our steps for repair, our price points, and communicating with insurance companies. Don’t forget that we also offer free shuttle service and concierge service, in addition to after-hours drop-off and pick-up, for your convenience!

Our Auto Body Repair Services

If your vehicle endures damage to the body, visit our collision repair center. Our body shop is skilled at repairing aesthetic damage, such as dents, scratches, and dings to the fenders, bumpers, and doors, as well as chips and cracks in the glass components. If needed, we can provide auto glass replacement for your vehicle. We also expertly perform structural repairs to the frame and suspension. Our specialized expertise extends to auto painting services, performed with our advanced collision color-matching technology, helping us find the perfect color match for your car. We’re an I-CAR certified facility, meaning we’re qualified to address repairs of any nature! It’s our job to make your vehicle look as good as it did when you first drove it off the lot. No matter what auto body repair job we perform, we offer a lifetime warranty with it—that’s how much we believe in ourselves and our workmanship. To boot, at the end of every job, we give your car a full and free wash and detailing!

Services

Auto Glass Repair

If your vehicle has incurred glass damage, turn to the professionals at Brown Collision Center in Charlottesville, Virginia! We offer auto glass repair services that come highly rated—and highly recommended—because of our efficacy and efficiency. Your vehicle has three main areas of glass: the windshield, the rear windshield, and the door windows. In some vehicles, there is a sunroof. While auto glass is more durable than a glass cup for drinking, it is still glass. It isn’t indestructible, and it can only withstand a certain amount of pressure and stress. Fluctuations in temperature, flying pieces of road debris, pressure changes, hail, and sunlight are all reasons why your auto glass can become compromised instantly or over time. However, poor installation or glass construction can also be the reason. When you bring your vehicle in for an evaluation, we’ll determine the best and safest course of action for auto glass repair. We may be able to simply repair the damage unless total glass replacement is necessary.

Bumper Repair

Every vehicle comes with a front and rear bumper. Do you know why? Not only do bumpers prevent, but they also protect. Bumpers are designed in the front and rear of a car to absorb the energy created during an impact and reduce damage to both ends. In doing so, it helps prevent damage to a car’s internal structure. Additionally, bumpers help protect the more critical components of a vehicle, such as the grille, hood and trunk, engine, radiator, cooling system, fuel system, and exhaust. Depending on your vehicle, you may have a steel, aluminum, rubber, or plastic bumper. Because bumpers are often the first to absorb contact in an accident or a collision, it’s important for timely bumper repair. At Brown Collision Center in Charlottesville, Virginia, we provide the tools and the expertise to do the job correctly and swiftly. Our technicians are I-CAR Gold certified and are trained in bumper repair that returns your vehicle to its pre-accident condition.

Car Frame Repair

Yes, it absolutely can! Here at Brown Collision Center in Charlottesville, Virginia, we offer professional car frame repair services led by our I-CAR Gold-certified bodywork specialists. The frame of a vehicle is its main structural support. Not only does it support, but the rigid structure also helps ensure the safety of those inside in the event of an impact, and it provides a stable driving experience. When a car frame gets damaged in an accident or a collision, your drive and your safety are severely compromised. Mechanical issues can also sprout from excessive frame damage. Did you know there are four types of frame damage that can occur and warrant car frame repair? These include twisted frames, mesh damage, sagging damage, and sway damage. To determine the specific damage your vehicle incurred, visit our collision repair shop for a full assessment. We have experience working with and repairing both body-on-frame and unibody vehicles. Keep in mind that extreme cases of frame damage may render your vehicle unsalvageable.

Car Painting

Sometimes, a collision, the elements, and even time can cause a disturbance to the paint of your vehicle’s exterior. When this happens, it’s important to seek out the expertise of a professional car painting service. At Brown Collision Center in Charlottesville, Virginia, we provide exactly that. Whether you need a quick touch-up after dent repair or an entire repaint, we have you covered! Did you know that an evenly painted vehicle is a big advantage when it comes to its residual and resale value? Investing in a professional paint job when needed capitalizes on your car’s value tremendously. Vehicle painting is more than just for visual appeal, though. Paint is also considered a protective barrier between the metal of your car and the elements. Should your paint chip, peel, or fade with time, this exposure can and will result in rust and corrosion. The longer it remains exposed, the more likely to affect the structural integrity of your car. This is why timely car painting at our auto body repair shop is essential.

Collision Repair

No vehicle owner plans to visit a body shop for collision repair, but accidents happen – and when they do, it’s reassuring to know that our repair professionals have you covered. Brown Collision Center in Charlottesville, Virginia, is a leading automotive body repair shop that caters to all minor and major collision services. Collision service addresses all exterior parts of a vehicle that may have been damaged in an accident: the fenders, bumpers, paneling, hood, windows, and windshield. Since your car’s paint is often the first to experience damage when in a collision, we also provide professional color-matching auto paint service. Sometimes, however, the damage is more than skin-deep. This means we provide repair service to internal components such as the suspension, wheels, and even the frame. Suppose your vehicle is ever in a collision. In that case, you want only the most experienced auto body repair team – a trusted group of specialists working within a state-of-the-art facility. This aptly describes our repair shop, where restoration is priority one.

Dent Repair

In general, a vehicle’s exterior is pretty durable and engineered to withstand the brunt of daily driving. However, with enough force, an object can minorly or majorly dent the exterior. The elements can wreak havoc in a car, such as a bad hailstorm or a tree branch falling during a storm. Basic human error can also be the source, such as when someone accidentally opens their car door too wide or collisions with another vehicle. Simple happenstance is always a possibility, whether it be in the form of a runaway shopping cart that landed at the side of your vehicle or a piece of road debris that collided with your car on the road. Unless you never drive your vehicle and always keep it in your garage, the chances of a dent occurring are not far-fetched. Here at Brown Collision Center in Charlottesville, Virginia, we are trained and certified in all manners of dent repair and dent removal. We use industry-leading tools and our many years of expertise to flawlessly and successfully remedy all forms of dents.

Suspension Repair

Do you know what your vehicle’s suspension is? It is a system of components located on the undercarriage of a car, and it’s responsible for ensuring a smooth and controlled ride by optimizing the friction between the tires and the road. Not only that, but it also helps support the weight of the vehicle. The suspension system’s main parts are the springs, shock absorbers, and struts, but additional pieces like rods, sway bars, linkages, joints, bearings, and bushings are equally important in fulfilling the various jobs of a vehicle suspension. Unfortunately, your suspension system is vulnerable to collisions due to its delicate nature and proximity to the ground. This is especially true of rear-end collisions, fender benders, and even hitting a pothole the wrong way. When your suspension sustains damage as a result of an accident, bring it to our auto collision shop! Here at Brown Collision Center in Charlottesville, Virginia, we have your qualified and certified technicians and advanced equipment answered with our suspension repair needs.

Photo Estimate Request View All Services (434) 984-8400

Professional Repair Advisors And Bodywork Specialists

When you need auto body repair, Brown Collision Center is the answer! We employ professional estimators, repair specialists, auto glass technicians, and auto body painters to assess your vehicle’s condition, coordinate the necessary repairs, and ensure your car is restored to “like-new” condition. You can count on our talented team to not only readily identify all visible damage but also uncover hidden damage that may lead to problems if left unaddressed. We’re here with you through every step of the process. Whatever your automobile requires to return to its pre-accident condition, our collision body shop delivers. Visit us soon at 1590 Seminole Trail Charlottesville, VA 22901 in Charlottesville, Virginia. You can contact our team at (434) 984-8400 to learn more about our auto body repair services, technology, qualifications, and anything else! We are always happy to assist and address any questions you may have.

Brown Collision's Reviews:

My experience with this company was terrible. It took them 3 months to repair the side of my truck and bed. As you can see from the pictures they charged me for installing a new decal on the bed side. They never did. They installed a new windshield that leaks on the drivers side. They only put 2 screws out of 8 back into the tailgate inside assembly. They scratched my dash when replacing windshield. I complained to my contact there Ken Smith. He never got back with me. Please don’t use this company. I have $600 in damages that I have to pay for. They will only frustrate you. They do not pay attention to details. Horrible experience.

Bruce Burns

I've been to Brown twice over the span of a year or so, and they've done a great job with dents and repainting on both occasions. Very convenient partnership with Enterprise Rental Car, with easy drop off and pick up. The only caution I have is that they are exceedingly busy, so double check the estimate very thoroughly as the first time they missed a ding on the sideview mirror (and I wasn't ever able to get that fixed since they wouldn't return call), and the second time I asked for a non-accident-related ding on the same panel to get fixed (paying cash), but they never put it on the estimate. TLDR: good work, but very busy

Cassandra R

I do not recommend this autobody shop. I save us whole heartedly because it has been five weeks that they have not finished fixing a car that only required a few parts and every single week we have gotten a call from them saying that they have forgotten a piece on the day that the car was supposed to be picked up and that has been going on for three weeks. Do not use this place if your insurance is tied to them. You’re screwed get a new insurance company. This is not a great place.

asuka Kunasaki

Terrible experience all around. Brought my vehicle in to repair a broken window and bumper. Got it back and the bumper wasn’t touched and there was a huge scratch on the door. So we then scheduled to have the bumper fixed and scratch painted with them because it’s on their dime. Luckily they did take accountability for this. Brought it back for these repairs and they had it for a week and half; having it sit in the shop for a week before even being touched. After It not being touched for 3 days, They did offer to give me a rental car but I backed out of that after a terrible experience trying to get the rental car and the pantops enterprise’s refusal to work with browns. Terrible communication; could never get in touch with my adjuster. Had to call and complain to even get the van done in the week and a half that It took. They tried to make it right and they clearly care about customer experience and care but the whole place is extremely unorganized and chaotic and when you have people’s vehicles they rely on it’s just too much.

Mary West

First of all, let me say that I really hate to leave this review because I know some of the employees that work there, and they are good people. On June 14 My car was dropped off at Brown's. Two weeks later Brown's called and said my car was ready. My husband and I went after hours to pick up the car and we get there and the car is locked and the keys are not where I told them to leave them. So my husband called an employee and told him about the key situation and this employee agreed to come back to unlock the shop to get my key. While we were waiting for this employee to come, my husband noticed there was a dent on the back door. So he calls this employee back and tells them never mind do not come because we're not taking the car because of the dent. Two weeks go by Browns calls and says the car is ready. My husband notices that that the two doors are uneven and refuses to take the car again. We got the car back today almost 3 weeks later that I'm writing this review. Being that it took almost six weeks to get my car back is why am leaving this review and the reason my car will not be repaired by Brown's in the future.

Karen Tinsley

The parts were never ever ordered! I told him I wanted the work done, that I did not want to take it somewhere else. Jorge told me "that is your option, so your truck is ready to be picked up, you can come get it." i was forced to make an appt with another shop because management was unwilling to right a wrong, Not ever to apologize. They DONT communicate. I called multiple times a few days after my scheduled appointment to check the status and never got a call back. I was even LIED to and told, by Jorge, "they started breaking it down" I needed to get some things out of the truck, when I did, I found the work had NOT begun. After 10 days, I asked to speak with the owner or a different manager. They simply diverted my request and sent me back to the same unhelpful people. After I expressed my frustration that they scheduled me weeks premature with no feedback, even after asking for an update, they told me to "pick it up and take it somewhere else" There is no excuse for poor communication, no accountability and just brushing me off. They did not care at all about my time being wasted. Now I have to start this entire process over. Worst auto shop experience ever. Very disappointed in the team overall. If you think you can make this right.. do reach out. I would appreciate FULL accountability.

Jm Mc

Not a bad thing I can say about Browns. The body shop did a beautiful job on my car and everyone is super friendly. The team who handled my car and claim was quick, efficient and my advisor Tibbs kept me updated the whole step of the way and made me feel much better about having my car repaired. I wouldn’t trust anyone else to fix my car and have it look the way it did originally! Huge thank you to everyone at Brown Collision Center

Kierra Hatcher

I would NOT recommend using Brown Collision Center. I am only writing this because Brown will not return my calls or outreach. The work that they did, took additional time. Externally everything looked fine. I also understand that plans change. However, we were not notified of this until the end of the promised day of completion. They knew for multiple days that the work would not be completed on time, but failed to notify us. They have very poor communication skills. Now to the work they did not do. Internally the car was a mess. I'm assuming they thought it was hidden and we would not notice. The AC worked prior to the collision with the deer. However, upon receiving the car back from Brown. The AC did not work. I had explained that the condenser was damaged (Bent and leaking) from day one. Brown stated to my Insurance that it was not damaged. My insurance asked me to take it back to them. I called to set that up and Brown refused to look at it. I took my car to another mechanic due to the car overheating. It was discovered that not only was the condenser damaged beyond repair. The radiator was also damaged (bent and leaking). Brackets holding the radiator in place were bent and one case not even attached to the radiator any longer. Brown had to remove the plastic cover to replace a bar directly over the condenser and radiator. There is no way to miss the damage. Either their technician was incompetent or they purposefully neglected it and replaced the cover. I have followed up with Brown via phone on two occasions, and once using their "contact us" page. I would like an explanation as to why they neglected the work and left the car unsafe to drive. My mechanic also found that the work they did was poorly done internally as well. Brackets were left off or broken. I am not sure how you could miss the damage in the attached images, but they did. The bracket my mechanic is holding was supposed to be holding the radiator in place. It was not even attached. This is what the car looked like internally after they supposedly "fixed it".

Chris Holman

Horribly incompetent company. I was forced to use them by my insurance. Took months to get my vehicle back, when I did waring lights lit up the dash, failed to replace a broken part, that fortunately my mechanic found, which could have flipped my vehicle. They charged my insurance for work they never did. . Now the paint is failing because, according to a new shop, they didn't prep it correctly.This place is incompetent at best. ***I've called and waiting for a call back. Follow up is not your strongest attribute.***

Rail Road Rust

I learned about the great team at Brown Collision Center simply by ACCIDENT, actually. Glad I crashed into them. Good eggs! I think this photo really makes the shop front pop and standout from the rest, don't y'all? 😉 Hey. Don't laugh. That's the BEFORE.

Timothy McDaniel

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